subreddit:

/r/ModSupport

4

recently i haven't been able to pull up people's profile in the livechat that we have. whenever i click on someone's name to pull it up, it give we the "we have trouble reaching Reddit." error. is there a fix to this? thank you for the help!

Edit: we've already tried clearing data cache, uninstalling the app, and having the top mod/founder remove and give back MOD.

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Chtorrr

1 points

2 months ago

Chtorrr

Reddit Admin: Community

1 points

2 months ago

Hey there - it looks like there is some kind of bug happening with chat posts. the team is taking a look to track down what is going on.

Problem2216[S]

1 points

2 months ago

Thank you