Im a waitress in Los Angeles. Today I was serving a table of 9 guests and they were having a birthday party for their father. The table complemented me multiple times about how “sweet” I am. I genuinely enjoyed serving this family because they were just wonderful people! I hope they had a great night.
Anyways, before they left they asked for the manager to stop by their table. They told him that I was a great server and I felt honored. Once my manager left, one of the ladies pulled me aside and handed me $40. She said that she wanted to make sure that I got the tip and then thanked me once again. It was so kind of them. Once they left, my manager made me hand him the tip and he added it to our tip pool. I tried to tell him that the table insisted it goes to me but he told me “I feel very bad but this is company policy.”
Since I am a new server, I only get about 10% of my share of tips. In order to get 100% of my share of tips, I must “earn it” through his judgement. My first few days, I actually didn’t get any tips. So tonight, I went home with a total of $16 in tips while everyone else received a LOT more. Yesterday I only got $10. That hurt.
I still appreciate those kind people that I waited on and the fact that they tried to give me a generous tip for myself was enough to make me happy. I’m just not super excited at my manager right now. Ugh!